At Brooks, we believe in providing our customers with the utmost convenience and satisfaction. Our Brooks Shoes Return Policy is designed to ensure that you can shop confidently, knowing that you have ample time and flexibility to return products if they don't meet your expectations.
We offer a hassle-free Brooks Shoes Return Policy that allows you to return any full-priced item within 90 days of purchase, regardless of the reason. Simply return the item in its original condition, with original packaging and tags, to receive a full refund or exchange. For sale items, returns are accepted within 30 days of purchase.
Return Period | Items Eligible | Condition | Refund or Exchange |
---|---|---|---|
90 Days | Full-Priced Items | Original Condition | Full Refund or Exchange |
30 Days | Sale Items | Original Condition | Full Refund or Exchange |
Our 90-day return window is significantly longer than the industry standard, providing you with ample time to evaluate your purchase and make an informed decision. This extended return window underscores our commitment to customer satisfaction and ensures that you have all the time you need to find the perfect pair of shoes.
Industry Standard Return Period | Brooks Return Period |
---|---|
30-60 Days | 90 Days |
"I love that Brooks offers a 90-day return policy. I ordered a pair of running shoes, but they ended up being too small. I was able to easily return them and exchange them for a larger size without any hassle." - Jessica C.
"I was hesitant to order online, but the extended return window gave me peace of mind. I ordered a pair of sneakers, and they were perfect. The fit and comfort are amazing." - David M.
"I'm a loyal Brooks customer because of their exceptional return policy. I know that I can always count on them to provide a hassle-free return experience if I'm not completely satisfied." - Lisa W.
Our Brooks Shoes Return Policy is an integral part of our commitment to providing our customers with the best possible shopping experience. We believe that you should be able to shop confidently, knowing that you have ample time and flexibility to return any item that doesn't meet your expectations.
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